Return Policy

If you want a refund for your purchased products, the following rules may apply:

• You can return an item only within 7 days from delivery date.
• Your items should be in its original condition along with tag and receipt.
• In case of refund, the shipping charges will be paid by the customer.

Return exceptions:

Merchandise that has been without tag, worn, used, or altered will not be accepted for return or exchange.

Return options:

To contact us for returns or exchange click here or directly email us care@smartbaby.ae or call us 600 522274.

In the case of cancellation. Partial cancellation is not possible for Buy 1, Get 1 Free orders. Canceling a Buy 1, Get 1 Free item will automatically cancel all Buy 1, Get 1 Free items in your order.