Return Policy
If you want a refund for your purchased products, the following rules may apply:
- You can return an item only within 7 days from the delivery date.
- Your items should be in their original condition along with the tag and receipt.
- In case of a refund, the shipping charges will be paid by the customer.
Return exceptions:
Merchandise that has been without a tag, worn, used, or altered will not be accepted for return or exchange.
Return options:
To contact us for returns or exchanges directly email us at care@smartbaby.ae, call us at 600 522274, or Whatsapp us at 971 569930264.
In the case of cancellation. Partial cancellation is not possible for Buy 1, Get 1 Free orders. Canceling a Buy 1, Get 1 Free item will automatically cancel all Buy 1, Get 1 Free item in your order.