Return Policy

If you want a refund for your purchased products, the following rules may apply:

• You can return an item only within 7 days from the delivery date.
• Your items should be in their original condition along with the tag and receipt.
• In case of a refund, the shipping charges will be paid by the customer.

Return exceptions:

Merchandise that has been without a tag, worn, used, or altered will not be accepted for return or exchange.

Return options:

To contact us for returns or exchanges directly email us at care@smartbaby.ae, call us at 600 522274, or Whatsapp us at 971 569930264.

In the case of cancellation. Partial cancellation is not possible for Buy 1, Get 1 Free orders. Canceling a Buy 1, Get 1 Free item will automatically cancel all Buy 1, Get 1 Free item in your order.